Thank You

Thank you for taking the time to provide us with your valuable feedback. We strive to provide our clients and patients with excellent care and by giving us your feedback, you are helping us understand what we do well, and what we need to focus on improving.



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    • That GuyThat Guy

      Couldn't be any happier with Aspen Commons. Everyone genuinely cares about their jobs and it is clear that they love animals. Dr. James has great bedside manner and is very knowledgeable. They also love to give out treats to make your pets feel more comfortable during their visit. Polar opposite experience with this vet than another one that I tried in the area. Prices are fair and they won't try to pull a fast one and say that they didn't receive your pet's records so they can do a bunch of unnecessary tests to drive up the cost of the bill, like another vet in the area (see my other review). This is definitely my new vet and I couldn't imagine going anywhere else.

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    • Paul HigginsPaul Higgins

      We worked with another local vet for over thirty years, when he retired the prospect of finding another that our Schnauzer would approve of was daunting. Lo and behold comes Bob James, the "Burt" of "Burt and Ernie" (the retiring Vet) . We, as hopefully most others, look at our pet just as "One of the kids..." that is not just thrown into someones care without careful consideration of just who is prodding around on their little bodies. Bob and their staff have been nothing short of exemplary professional service with a personal attention that is second to none. it is just comforting to know that this person and staff are giving our "kids" the same love and care that we give them ourselves . It is easy to put value on that, difficult to put a price. I wish there were a few more people in the world like him, but that is what makes him stand out better, I guess.
      Lord Bless him, his staff and his business

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    • Larry SessionsLarry Sessions

      Dr. James and staff have cared for my five dogs (and 1 cat) for at least 30 years and I have always been pleased and thankful for the high level of service and compassion. I dread the day the doctor retires because we feel that he is the best around. We love Aspen Commons.

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    • Debbie PerlmutterDebbie Perlmutter

      Excellent care and everyone was friendly and competent. Wonderful office! Dr. James is very kind and very knowledgeable. I wholeheartedly recommend him and his staff.

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    • Me AnonymousMe Anonymous

      I’v had 2 people recommend him to me , so we finally went in and became a lifelong patient of his. He’s genuine and amazing and a rare find. My dog battled a porcupine and lost, they were able to take me in within an hour of calling. Dr. James is incredible, throrough and has probably seen it all. We’ve seen him for a paw infection, ear infection and vaccines. He has little furry 4 legged nurses in the back that he’s no doubt rescued that keep your pet company . He’s understanding, and takes his time with everything that he does. He’s the best , and I’m blessed to have found him.

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    • Jessie G.Jessie G.

      First time here and I have to say it's such a relief to have found such a great vet. My cat is very skittish but both the vet and assistant were so good... Read More

    • Mariapaz J.Mariapaz J.

      I called at 9 am on a sat that my cat was having some bladder issues and they saw us at 10 am same day... even though they were busy. The staff and dr james... Read More